• Relocation, Housing Assistance & Life Setup

How To
Move To Japan

- Made Simple

Get Full Support For Your Japan Move: Everything You Need After Your Visa.

Get Your Value Package

The Value Package Includes

Pre-Arrival Preparation

Details

Pre-Arrival Preparation

We provide a checklist of what to prepare before flying to Japan, including:

  • Required documents
  • Items to bring
  • Housing considerations
  • SIM options
  • Banking requirements

And what to expect during immigration entry. You will know exactly what to prepare and how to be ready for your move.

Arrival Assistance

Details

Arrival Assistance​

We give you clear instructions for navigating the airport, collecting:

  • Your luggage
  • Passing immigration
  • Reaching your accommodation.

This includes recommended transport routes, ticket machines, and step-by-step directions. We do not physically escort you, but you will know exactly where to go and what to do upon arrival.

Phone SIM Setup

Details

Phone SIM Setup

We help you get your phone working immediately.

We will:

  • Recommend the best SIM plan for your visa type and budget
  • Prepare the application process with you
  • Assist you in completing forms and verification steps
  • Help you activate and test your SIM

You will leave with a working Japanese phone SIM.

Insurance Enrolment Support

Details

Insurance Enrolment Support​

We help you complete your National Health Insurance registration correctly.

We will:

  • Check your documents for insurance registration
  • Guide you on exactly where to go inside city hall
  • Help you fill in necessary forms
  • Explain how payments work and what to expect

You will be successfully enrolled in Japan’s health insurance system.

City Hall Registration Support

Details

City Hall Registration Support​

We support you through the entire residency registration process.

We will:

  • Prepare all required documents with you
  • Guide you to the correct counters at the city hall
  • Help you fill out the address registration forms
  • Assist with MyNumber issuance procedures
  • Make sure you complete every mandatory step

You will finish city hall registration correctly and smoothly.

Housing Support

Details

Housing Support​

We actively help you secure a place to live.

We will:

  • Recommend rental options that accept foreigners
  • Assist with contacting real estate agents
  • Help you prepare the documents agents require
  • Guide you through the application process
  • Explain contracts, fees, and move-in procedures

You will understand your housing options and be supported through your application.

Banking Support

Details

Banking Support​

We assist you in opening a bank account properly.

We will:

  • Recommend banks suitable for newcomers
  • Prepare your required documents with you
  • Guide you through the application forms
  • Help you understand bank features, ATM use, and online setup

You will have everything you need to open your account smoothly.

School / Work Guidance

Details

School / Work Guidance​

We help you understand your realistic study or work pathways.

We will:

  • Recommend schools or programs suitable for your goals
  • Help you understand requirements and application steps
  • Guide you on how to look for part-time or full-time jobs legally
  • Help you prepare basic job-search documents (format, template, expectations)

We guide you through your school or work options, but do not guarantee acceptance or employment.

Language Learning Tools

Details

Language Learning Tools​

We give you access to a curated mobile-friendly library of Japanese learning resources. This includes:

  • Recommended apps
  • Vocabulary lists
  • Study guides
  • Practice worksheets
  • Beginner-friendly lessons you can use anytime.

You will have a structured set of tools to start learning Japanese immediately and continue improving after arrival.

Helpdesk Access

Details

Helpdesk Access​

We support you whenever you have questions or challenges.

We will:

  • Answer questions about procedures, daily life, and logistics
  • Clarify instructions if you get stuck at any step
  • Provide translations for simple documents or notices
  • Help you understand letters, bills, or notifications you receive

You can rely on us throughout your transition to Japan — you’re never alone.

  • Why Us

How Are We Better

  • Our Clients

Countries
Our Clients Come From…

  • Our Team

Meet Your Support Team

Client Success Lead

Lin

Lin guides newcomers through every stage of their Japan journey, from preparing before departure to settling smoothly after arrival. Lin specialises in making complicated processes easy to understand. With a focus on clarity, honesty, and practical support, Lin ensures that every client feels confident, informed, and taken care of during their transition to life in Japan.

Relocation Support Specialist

Masa

Masa brings deep knowledge of Japanese systems, housing, city hall procedures, banking, and daily life logistics. He helps clients navigate the parts of Japan that are often confusing for foreigners, providing step-by-step support grounded in real local experience. With a calm and patient approach, Masa makes sure every client feels supported and understands exactly what to do throughout their move and settlement.

Real Stories From
Our Clients

Matt Shore

Matt Shore

Homeowner

u201cThey replaced our AC in just one day. Professional, clean, and everything works perfectly. We noticed the savings immediately.u201d

Emily Carter

Emily Carter

Homeowner

u201cFast service, honest pricing, and excellent workmanship. Our home is finally cool again, and our energy bill dropped right away.u201d

Daniel Brooks

Daniel Brooks

Homeowner

u201cSmooth process from start to finish. They upgraded our old AC in a single day and left the place spotless. Highly recommend.u201d

Michael Hayes

Michael Hayes

Homeowner

u201cReliable, professional, and efficient. They replaced our AC without any hassle and the system runs perfectly u2014 big improvement.u201d

  • Testimonials

Our Customer Reviews

I wanted to work remotely from Japan but the Digital Nomad Visa rules and non-resident situation scared me. JoynOne helped me understand exactly what life would look like without a residence card or local bank account, and then gave me practical solutions for housing, SIM/WiFi, and payments. Because of them, I could keep my overseas clients and still enjoy living in Tokyo for a few months without stressing over logistics.

Jessica Frisca

My partner got a job offer in Japan and I was terrified about the move: paperwork, where to live, healthcare, everything in Japanese. JoynOne walked us through the whole process step by step, helped us compare areas to live, set up phone and banking, and even explained all the letters we were getting from city hall. Having a team in Tokyo we could message anytime made a huge difference in our first months.

Kelvin Pander

I arrived in Tokyo with zero Japanese and honestly had no idea how to do city hall, insurance, bank, or phone. With the JoynOne Value Package, we went step by step: register address, get health insurance, open a bank account, set up SIM, and move into my share house. In one week, everything was done. If I tried this alone, I think I’d still be in the queue at city hall.

Alex Van Dever

The scariest part of moving to Japan wasn’t the flight, it was all the small things: where to live, how to sign a contract, what to do when letters arrive in Japanese. With the Value Package, JoynOne helped me choose a safe share house, came with me to city hall, explained every form, and even checked my first bills. I could focus on my new job while they handled the confusing stuff.

Kelvin Pander
  • Who We Are

An all-in-one welcome service for your life in Japan.

JoynOne is your personal starting point for a new life in Japan. Even if you know nothing about visas, jobs, or where to begin, we help you turn “I wish I could live in Japan” into a clear, realistic path forward. You tell us who you are and what kind of future you want, and we guide you step by step—from understanding your options, to choosing a direction that fits your situation, to getting support when you’re ready to make the move. Instead of feeling lost in confusing information, you get a simple route, support from people who understand Japan, and the feeling that moving here isn’t just a dream anymore—it’s a plan.

Get Your Value Package
  • JoynTokyo Website

Need Expert Insights?

We’re running JoynTokyo, Japan’s No.1 life guide for foreigners, offering clear, practical advice on everything from housing and work to daily culture and local tips — all to make your stay in Japan better.

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  • JoynTokyo Social

JoynTokyo Social Media

JoynTokyo is our lifestyle media platform for foreigners in Japan, created with the mission of building a Japan where people from around the world can live comfortably and true to themselves.

Through real stories, practical tips, and honest insights about daily life, we share the joys, challenges, and experiences that foreigners face in Japan — all in a clear, friendly, and easy-to-understand way.

Our goal is to help you enjoy life in Japan more, feel supported, and live with confidence.

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  • Join With Us

START YOUR NEW LIFE IN JAPAN

Move to Japan with local support from day one — from housing to daily life setup.
JoynOne takes care of the complicated parts of relocating to Japan, so you can focus on living, learning, working, and enjoying your time here.

Get Your Value Package
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